With the desire to support Saigon Co.op to be a friend of every family as planned objectives, BrainMark Consulting & Training organized the “Customer Service Management” workshop for nearly 60 supermarket managers sharing knowledge of how to supervise customer service process, work implementation, team management and development, and other practical content.
Consulting services BranMark has provided:
- Customer psychology and behavior
- Customer service strategy building and planning
- Customer service implementing
- Necessary skills for customer serive
The training program has helped Saigon Co.op know how to care customers professionally in today’s business environment. One of the trainees has commented “The program not only helps me know how to take care of my customers professionally, but also helps me know how to turn a “customer” into a “friend” turn a “friend” into a “partner”
Opportunity to succeed is only one, when the market is increasingly competitive, the opportunity does not allow the business to hesitate, if your company needs the best solution to achieve the goal, BrainMark believes that you need what we have. What BrainMark has done for the previous organizations is a testament to your belief in us